Denmark   Copenhagen Telephone Company cap The interesting hat badge is a monogram of the letters “KTAS.” This stands for “Københavns Telefon Aktieselskab” which is the Copenhagen telephone company. The hat is for a telephone installer, probably from the thirties or forties. When I first came to Denmark in 1976, KTAS had a monopoly on both service and equipment. Just placing the order for an installation cost close to 200 dollars—which back then represented about 20% of a months wages before taxes! Moreover, the waiting period was about three months before the phone was actually connected. Now that the phone system has been deregulated, the KTAS people—having spent years developing a company culture based on arrogance—are having a tough time adjusting to the fact that customers are demanding decent service. What a radical concept!